1. How can I make an appointment?
2. I am covered by statutory health insurance or not insured at all. Will you still treat me? Can I book a private consultation even if I am not privately insured?
3. I do not speak German or only very poorly. Is that a problem?
4. What are your consultation hours?
5. How long do I have to wait for an appointment?
6. How long do I have to wait in your practice?
7. How long is the consultation?
8. Do I need to prepare or bring anything?
9. Where are you located?
10. How much do you charge for private consultations if the patient is self-paying?
11. Which forms of payment do you offer?
2. I am covered by statutory health insurance or not insured at all. Will you still treat me? Can I book a private consultation even if I am not privately insured?
3. I do not speak German or only very poorly. Is that a problem?
4. What are your consultation hours?
5. How long do I have to wait for an appointment?
6. How long do I have to wait in your practice?
7. How long is the consultation?
8. Do I need to prepare or bring anything?
9. Where are you located?
10. How much do you charge for private consultations if the patient is self-paying?
11. Which forms of payment do you offer?
How can I make an appointment?
To make an appointment, please use our online service on this website or Doctolib.
You can reach our practice by phone on 0331 296423.
I am covered by statutory health insurance or not insured at all. Will you still treat me? Can I book a private consultation even if I am not privately insured?
Yes! We will treat you regardless of your type of insurance.
- Statutory health insurance: Payment is handled directly with your health insurance; bring your chip card. In emergencies, treatment without it is possible, otherwise charged by GOÄ.
- Private/self-paying: You can book a private consultation and will receive an invoice per GOÄ. The first consultation costs approx. €30–50; additional services will be agreed and charged separately.
I do not speak German or only very poorly. Is that a problem?
Not at all. Prof. Asadullah and our physicians speak fluent English, so consultation can be conducted in English. If you speak neither German nor English, we recommend being accompanied by someone who does.
What are your consultation hours?
- Mo: 9 am–12 pm / 2 pm–7 pm (private & laser only)
- Tu: 8 am–12 pm / 2 pm–7 pm (private & laser only)
- We: 8 am–12 pm / afternoon private by appointment
- Th: 8 am–12 pm / 2 pm–7 pm
- Fr: 8 am–1 pm
- Sa: Private consultation by appointment
How long do I have to wait for an appointment?
Due to high demand, appointments for statutory health insurance patients are long- to medium-term. We are currently unable to accept new statutory-insured patients. For urgent cases, we can arrange an emergency appointment—referral with urgency sticker required—or contact the Medical Appointment Coordination Office at 116117.
How long do I have to wait in your practice?
We aim for short waiting times—please be punctual. Private consultations have minimal wait; delays may occur in emergencies. For statutory-insured patients, delays are possible due to higher demand.
How long is the consultation?
Private first consultation (including full exam) will take at least 20 minutes. We have less time for statutory-insured patients, but will always take the necessary time for seriously ill patients regardless of insurance.
Do I need to prepare or bring anything?
No—just come. If preliminary exams have taken place, please bring all medical reports/findings (incl. photos), lab results, current or recent medications (packaging or list), and allergy pass if available.
How much do you charge for private consultations if the patient is self-paying?
We charge per the current GOÄ schedule. A preliminary consultation (~20 min) costs approx. €30–50; including reflected‑light microscopy, around €50. Additional tests or therapies increase costs and will always be discussed with you beforehand. Invoices go directly to you and are reimbursed by private insurers as applicable.
Which forms of payment do you offer?
You will receive an invoice to be paid immediately after consultation. We accept cash or debit (EC) card. If you require an extra copy, please ask reception. Privately insured patients receive billing via PVS by post and can then transfer payment.